We at 28 Diamonds are completely committed to great customer service – and that doesn’t end after you’ve made your purchase. If you have any issues with your purchase, its delivery or any other aspect of your 28 Diamonds experience, we’d ask you to contact us right away at 1800 441 688. One of our highly trained customer service specialists will help you right away.
The 28 Diamonds Return and Refund Policy
We want you to be 100% satisfied with your purchase. To make that easier, we accept returns of all unworn items in their original condition within 30 days of shipment, no quibbles and no questions asked. We will offer you either a full refund or an exchange for the either same product or one of equal value. We even offer free shipping to customers in Australia, though there is a limit of three free shipping vouchers per customer.
To return any item to 28 Diamonds, please follow the procedures below: